Appointment System Updates and Services Available

The Appointment System

Updates from March 2022

We have 25% of our   GP appointments online. All GP appointments are  face-to-face and bookable on the day. Appointments will be available to book online from 07:30am or by telephone from 08:00am. 

Pre-bookable telephone appointments will still be available to book up to 4-weeks in advance. These appointments are mainly for follow up routine reviews or test result discussions. 

FYI - If the appointment is not suitable for face-to-face due to Isolation or possible infection, then we will arrange a telephone consultation.  

Please note that during this time a number of our GP's, Nurses or Pharmacists may be working remotely due to isolation rules. In these cases, patients will be informed and telephone consultations may be conducted. If the GP feels that the patient requires a face-to-face review, then this will be arranged.  

Please do not attend the surgery if...

In line with the Government guidance patients are required to continue to wear a face covering in all healthcare settings, after the 19th July 2021, therefore patient will be asked to wear a face covering when visiting the practice. We appreciate that masks are not required in other public areas and you may not have a mask on you. Masks are located throughout the surgery for your convenience. 

E Consultation (Mobile/Tablet and Computer step-by-step coming soon)

New telephone system

Telephone System

Our new telephone sytem was installed in June 2021. After listening to patient feedback we transferred to a new provider which allows for more patients to queue, notify you of what position you are in the queue and more accurate reports. 

Community Pharmacy Referrals

Shortly we will be able to offer referrals for minor ailments to your community pharmacist, who will be able to consult and prescribe. 

Other Services Available

Minor Injury & Illness Self-Help